When working with our clients, very often we find that the problems or issues they face come down to the leadership abilities of those in charge. This is true of the “big boss” right down to the supervisor on the shop floor.
What is the best way to bring about the change you are looking for in your organization?
Here are some things to think about:
1. Decide what kind of organization you want to have, then share your vision with everyone, especially those tasked with leading others.
2. Put the right people in leadership roles. Just because an employee is good at making products or providing services, does not mean they will be good at managing people. There are a variety of personality inventories which can help with employment selection.
3. Develop solid people systems and “walk the talk”. Human Resource Administration policies, procedures and consistent decisions are needed to build trust in the organization.
4. Train everyone, especially leaders. This does not mean one day programs which most often do not bring about real change. Training and learning happens many different ways, but probably the most important is communication in an open, trusting atmosphere. Help the leader understand what is expected of him/her.
5. Provide regular feedback, positive and negative, to promote learning.
6. Listen to the people in the organization and give their ideas honest consideration.
Leadership is the key!!
